About Us

Gennifer McNeely

Gennifer McNeely

Owner / Operator

Gennifer founded The Purple Spade in the fall of 2016 as a marketing and consulting business.  The idea was to be able to offer a wide spectrum of services anything between social media marketing and web design.  As you can imagine, there are a lot of little things in between.  Being a mother, wife, and having a full-time job, it was hard to scale the business as large as she wanted it to be.  The day job was just as challenging as being a cloud system engineer for a very popular VOIP network phone company.  After a few years of juggling everything from T-ball practice to programming servers, it was very difficult to provide such a wide range of services for our clients.  Towards the end of 2018, it became more of a freelance web design agency.

Continuous self-education is important to Gennifer and she loves reading what the experts have to say.  As a hands-on creative, Gennifer has worked on creating or enhancing web designs that positively reflect a company’s brand. Her technical acumen combined with her ability to capture what works best for her clients, results is a tailored, affordable design that improves image and ultimately drives business.  Gennifer is a proven leader with over 20 years of experience in customer service and over 10 years in telecommunications and information technology solutions.  She possesses an incomparable work ethic and a strong drive for perfection. 

Outside of being the founding owner of The Purple Spade and a Cloud System Engineer, she loves spending time with her husband, daughter, son, 4 dogs, and 1 cat and enjoying their city of Reno, NV. Gennifer enjoys Giant’s baseball, yoga, and an occasional golf game.

FAQ’s

DO YOU HAVE AN HOURLY RATE?

Our services are catered to our client’s needs.  Every project is different so we normally handle each project at a fixed rate.  However, we do offer a package in which you can purchase design time hourly and use it whenever you would like.

WHAT'S YOUR DESIGN TIME TURN AROUND?
For web design, as long as there is clear communication and all of the information has been provided at the start of the project, it can be completed and ready for preview within 15-30 days.  Any information gathered after the start of a project can delay the completion date.
HOW DO YOU HANDLE PAYMENTS ON A PROJECT?
All projects are handled with an investment of 50% upfront and 50% upon completion.  Payment must be made in full before any training or documents will be released. For projects on a larger scale, I can offer different payment options. A check is preferable, but Visa, Mastercard, and Discover are accepted.

 

Copyright © 2016-2020 | Built & Maintained by The Purple Spade | www.thepurplespade.com | [email protected] | (775)219-9890